ASA Microfinance Job Vacancy

ASA Microfinance  Job Vacancy — Chief Commercial Officer 

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Chief Commercial Officer

ASA Microfinance Tanzania Limited 

Dar es Salaam 

Organization background

ASA Microfinance (Tanzania) Limited, incorporated under the Companies Act, 2002, is a subsidiary of ASA International, one of the world’s leading microfinance institutions.

The Company is an equal opportunity employer and is inviting applications from qualified, competent and dynamic Tanzanian citizens with a strong commitment to socio-economic development.

Job responsibilities 

Develop and implement the Company’s commercial strategy to achieve sustainable growth and profitability.
Lead business-development initiatives, market expansion and customer-acquisition strategies.
Drive portfolio growth and ensure achievement of business targets across all branches and regions.
Oversee sales, marketing, product development and customer-relationship management functions.
Identify new market opportunities and recommend innovative products and services to enhance competitiveness.
Monitor market trends, competitor activities and customer needs to support strategic decision-making.
Establish and maintain strong relationships with key stakeholders, regulators, business partners and clients.
Lead the development and execution of annual business plans, budgets and growth strategies.
Ensure effective implementation of branch-expansion and market-penetration initiatives.
Monitor branch performance and provide strategic recommendations to improve productivity and profitability.
Collaborate with the Operations, Risk, Finance and IT departments to ensure efficient delivery of commercial objectives.
Drive customer-experience initiatives and ensure high levels of customer satisfaction and retention.
Develop pricing strategies and business models to maximize revenue and market share.
Prepare periodic commercial-performance reports and presentations for Management and the Board.
Ensure compliance with applicable regulatory requirements, internal policies and governance standards.
Strengthen internal controls and promote a performance-driven culture across the business.
Lead, mentor and develop commercial teams to enhance productivity and succession planning.
Identify and manage commercial risks that may affect the Company’s operations and profitability.
Implement process improvements and digital initiatives to enhance business efficiency and customer reach. 

Academic qualifications and experience requirements