Branch Manager Job Opportunity (Alfa House) at Absa Bank

Branch Manager 

Absa Bank

Alfa House

Empowering Africa’s tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

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Job Summary

To drive and deliver exceptional retail business performance, through the provision of efficient business management, powerful leadership, team development and achievement of operational rigor excellence in branches with up to 50 staff members or branches with single customer categories:

• To drive implementation of business and service strategies to deliver Retail and Business Banking performance and growth targets in the branch.
• Provide powerful leadership in the branch to ensure the delivery of the business plans by establishing a high-performance culture amongst the branch team.
• Achieve operational rigor excellence and maintenance of a healthy business environment through strict adherence to operations and compliance policies and guidelines.
  Job Description

Accountability, Time split 40%

Driving Business Performance

• Implement business strategies to deliver performance and growth as communicated by the Head of Customer Network.
• Drive branch performance against key performance standards as communicated and agreed with the Head of Customer Network in areas including:

1. balance sheet growth,
2. sales growth and income contribution,
3. cost performance,
4. credit management,
5. employee satisfaction,
6. customer experience,
7. operational risk and control rigor management

• Establish relationships with key clients or business influencers in the local area, including client visits, and complete call reports for every customer visit and this should be filed for snap checks.
• Monitor daily branch sales performance ensuring sales and portfolio growth targets are achieved
• Understand the local business drivers and issues that have an impact on branch performance.
• Identify business improvement opportunities and make appropriate recommendations to the Head of
• Customer Network service initiatives, improvement for existing products and processes, opening or closure of branches.

Education Education

Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

How to Apply: